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Refund and Returns Policy

At BulBul Mart, we strive to provide our customers with high-quality products and a seamless shopping experience. We understand that there may be instances where you might need to return an item. Please read our return and refund policy carefully to understand the terms and conditions.

Eligibility for Returns

We accept returns only under the following condition:

  • The product/item is received in a damaged or unusable condition.

Conditions for Return

To qualify for a return, the following conditions must be met:

  1. The item must be unused and in the same condition that you received it.
  2. The return request must be initiated within 7 days of receiving the product.
  3. The original packaging, invoice, and any accessories must be included in the return package.

How to Request a Return

If your order meets the eligibility criteria, follow these steps to initiate a return:

  1. Contact our customer support team at or call us at +91 7439447065 / 9831368671.
  2. Provide the following details:
    • Order number
    • Proof of purchase
    • Photos or videos showing the damaged or unusable condition of the product.
  3. Once your return request is approved, you will receive instructions on how to send the product back to us.

Refund Process

  • After we receive the returned item, our team will inspect it to verify the condition.
  • Once approved, the refund will be processed within 7-10 business days. The refund will be credited to your original payment method or as store credit, based on your preference.

Non-Returnable Items

We do not accept returns for the following:

  • Items that are not damaged or in an unusable condition.
  • Customized or personalized products.
  • Items returned after the 7-day return period.

Shipping Costs

  • If the return is due to the product being received in a damaged or unusable condition, we will cover the return shipping costs.
  • For any other cases, return shipping charges will be the customer’s responsibility.

Contact Us

For any questions or concerns about our return policy, feel free to reach out:

We value your trust and are committed to resolving any issues with your order efficiently.